Q&A Corona 🇬🇧
During the evening lockdown that started on November 29, 2021, Inspire has set up an alternative program. You get Tennis Points for missed training sessions, which you can use for new training sessions!
Below you will find the most frequently asked questions plus answers
🙋🏻♂️ How do I get on the mailing list?
' Send an email to email@example.com'
🙋🏻♂️ How do I know what level I/my child is playing?
'You can WhatsApp the trainer'
🙋🏻♂️ Where can I see my points total when I'm logged into OpenSpot?
' You can see your points on 'My overview' at the top right of your account. You can then click on 'Tennis points' on the left side of the bar, so that you can see your tennis points. On your phone you will find it at the bottom right. See also this video: '
🙋🏻♂️ I should receive tennis points, but I have ' 0 tennis points ', what now?
' It is possible that you are logged in with a different e-mail address than is known to us, then you will see 0 tennis points. Or maybe your points haven't been awarded yet. Mail us at firstname.lastname@example.org and we will solve it for you. '
🙋🏻♂️ My entire group has been moved to another moment, what do I do with my points now?
' In that case, the points will be deducted from the account, since the training has not been canceled. '
🙋🏻♂️ The training sessions have not yet been canceled in my OpenSpot, is that correct?
' That's right, so we still have to process that. '
🙋🏻♂️ I can't find any training on OpenSpot that I can join. Will there be more?
' Yes, we update the training sessions daily! '
🙋🏻♂️ Can I also plan a training myself and pay with Tennis Points?
' Yes you can. Please contact the trainer or email email@example.com. '
🙋🏻♂️ What happens if a loose training is canceled due to the rain?
' Then we will reschedule it, or you will receive a refund in the form of tennis points. '
🙋🏻♂️ Until when are my points valid?
' In any case until March 31, 2021. '